LactaSync – Terms & Conditions

1.1 B2B Operations: LactaSync operates exclusively as a business-to-business (B2B) platform offering software, administrative scheduling, virtual meeting integration, workflow tools, equipment sales facilitation, and professional support tools for lactation professionals, healthcare facilities, medical equipment manufacturers, and related industry experts.

1.2 No Medical Advice or Healthcare Services: LactaSync is a software, administrative, and B2B coordination platform. LACTASYNC DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, TREATMENT, CLINICAL LACTATION CONSULTATIONS TO CONSUMERS, OR HEALTHCARE SERVICES.

1.3 No Provider-Patient Relationship: Accessing the LactaSync website, using our web applications, or participating in virtual meetings or trainings hosted via LactaSync does not create a doctor-patient, provider-patient, or clinical caregiver relationship of any kind between LactaSync and any individual.

2.1 Eligibility: The Services are intended solely for licensed professionals, business representatives, equipment manufacturers, and authorized individuals operating in a commercial or professional capacity who are at least 18 years of age.

2.2 Account Security: If you create an account or are granted access to a professional portal on LactaSync, you are responsible for maintaining the confidentiality of your credentials and for all activities conducted under your account. You agree to notify us immediately at info@mail.lactasync.com if you suspect unauthorized access to your account.

3.1 Prohibited Data Submission: You agree NOT to upload, submit, transmit, record, or store any Protected Health Information (PHI), medical records, clinical chart notes, or sensitive consumer personal health condition data onto the LactaSync platform or during virtual meetings facilitated by LactaSync.

3.2 General Restrictions: You agree not to: (a) Use the Services for any unlawful purpose or in violation of any applicable federal, state, or local laws; (b) Reverse engineer, decompile, disassemble, or attempt to derive the source code of our website, web applications, or platform infrastructure; (c) Interfere with or compromise the integrity or security of the platform or servers; (d) Use automated scrapers, bots, or data extraction tools without express written permission.

3.3 Third-Party Services & Technologies: The platform utilizes integrated third-party infrastructure (including GoHighLevel, Google Workspace/Analytics, Namecheap, and Vibe Power Apps). By using our Services, you acknowledge that your interactions with these integrated systems are governed by their respective operational parameters and security controls.

4.1 Pricing & Purchases: Certain services, subscriptions, software access levels, or equipment/pump sales made through the platform require payment. All prices are stated in U.S. Dollars and are subject to change upon notice.

4.2 Payment Authorization: By providing payment information, you represent that you are authorized to use the designated payment method and authorize our secure third-party payment processors to charge your payment method for all applicable fees.

4.3 Refund Policy: All purchases, subscription fees, and transaction charges are non-refundable except as explicitly stated in writing at the time of purchase or as required under applicable California law.

All content, proprietary software code, web applications, branding, logos, training materials, workflows, and user interface designs on the LactaSync platform are owned by or licensed to LactaSync and are protected by United States and international copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform strictly for your internal professional and business operations.

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, LACTASYNC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. LACTASYNC DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LACTASYNC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL) ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SERVICES. LACTASYNC'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF $100 USD OR THE AMOUNT YOU PAID TO LACTASYNC IN THE THREE (3) MONTHS PRECEDING THE CLAIM.

You agree to defend, indemnify, and hold harmless LactaSync, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your violation of these Terms, your misuse of the platform, or your submission of unauthorized medical or patient data.

These Terms and any dispute or claim arising out of or related to them shall be governed by and construed in accordance with the internal laws of the State of California, without giving effect to any choice or conflict of law provision. Any legal suit, action, or proceeding arising out of or related to these Terms or the Services shall be instituted exclusively in the state or federal courts located in Los Angeles County, California.

We reserve the right to update or modify these Terms at any time. We will notify you of material changes by updating the "Last Updated" date at the top of these Terms. Your continued use of the platform after any such updates constitutes your acceptance of the revised Terms.